[Podcast] Should you hire an operations manager? with Krysta Grangeno

by | Jun 29, 2022

Nonprofits teams have a tendency to break into silos that don’t communicate well with each other, like fundraising, programs, finance, HR.

And when those groups don’t communicate well with each other, things break down and get much harder than they need to be.

The founder or executive director can sometimes bridge those gaps, but they should really be more focused on large-scale vision, rather than micro-execution.

And that’s where the Director of Operations, or an Operations Manager, comes in.

The Operations director plays and increasingly important role in a modern nonprofit, especially when organizations start to work with outsourced teams for critical services like accounting, human resources, and IT.

And this week, Krysta Grangeno joins us to talk about what an Operations Director does and it might just need to be your next hire!

Krysta is the Director of Operations and Wellbeing at United 4 Children in St. Louis. In her current role, she helps coordinate and direct the work of several outsourced teams to ensure her organization hits their goals and stays on budget.

Listen to the podcast here 👇

Or here 👇

In this episode, she’ll will share with you:

  • The specific responsibilities of a operations director
  • How she manages external teams to get results
  • Why an operations manager helps to bridge the gap between “silos” in your organization
  • How to get the best out of outsourced providers and consultants
  • Why “assuming positive intent” is critical to building productive collaborative relationships
  • And more…

Here’s a preview on YouTube:

To watch the full episode, click on the Spotify player above or search it wherever you get your podcasts.


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