Understanding the Job of a Nonprofit Operations Manager

by | Apr 21, 2021

There are more than 1.54 million nonprofits globally. To ensure that a nonprofit runs efficiently, several people work behind the scenes to make things much easier.

This includes the role of a nonprofit operations manager. If you’re looking to enter the world of nonprofit organizations with a background in operations management, you might be wondering how your skills can help you.

Read on now to find out the duties you would take to become a nonprofit operations manager.

Directing Collected Resources

If the nonprofit organization you’re looking to work for deals in things like human services, one aspect that you will need to stay updated on is our policies and regulations to provide these services. Depending on the size of the nonprofit you’re working for, you’ll be in charge of directing these resources.

This means helping to create campaigns that give your organization influence over the policies that are being put in place. If your organization is on the smaller side, it would be wise to collaborate with other nonprofits in the area.

By doing this, both organizations can collectively compile a list of resources. The resources can be used to influence the change of policy and regulation.

Board Member Composition

Another key role that you play in the daily operations of your nonprofit is board composition. Typically, the board members that make up a nonprofit are there on a volunteer basis.

Because they aren’t being paid, this can cause efficiency issues when it comes to the work they perform. As the operations manager, it’s your job to check in with board members every now and then to ensure that things are running smoothly.

For example, each board member has a specialty. It’s your job to ensure that board members are working with the committees they have the most knowledge about.

This ensures that the committees stay on top of projects and get things done the right way, with guidance from the board member. It helps if you have each member selected to sign a contract regarding the work they’ll be doing during the process of finding board members.

This increases the productivity and commitment level of those that you’ll be working with.

Implement and Improve Financial Strategy

A huge area that should be focused on for any nonprofit organization is the financial aspect of the company. One thing that can cause nonprofit performance failure is not managing the incoming and outgoing funds properly.

As the operations manager, part of your role is to ensure that the finances are in order. This means ensuring the checks and balances are in order and employees handling the finances have been properly trained to do their jobs.

It’s also essential that you take the time to track the nonprofit’s cash reserves. Because your organization doesn’t operate to make money, you’ve got to be careful with the donations you receive from people and investors.

You’re ensuring that funds are used properly for business needs and saved for future funding.

Overseeing Technology Integration Throughout the Organization

Technology is a huge part of the work that nonprofits do. With many people operating on social media platforms, it provides you a bigger stage to push the organization’s message and vision.

To get the word out there, your organization has to have a strong network supporting the incoming and outgoing data. As the operations manager, you’ve got to make sure the proper technology systems are being used throughout the business.

Not utilizing the proper systems could mean the loss of crucial data needed in the future. Or it could mean a crumbling IT infrastructure that can’t support the business model being implemented.

Ensure Record Organization

Records need to be kept in order within any business. There are several reasons for this.

Reasons including when you need to look back on previous procedures used or auditing account procedures. For this reason, you’ve got to take the time to put in place an organizational system.

A system dedicated to record-keeping as the leader of management. Not only does record organization help when something needs to be located, but it also speeds up business efficiency.

Instead of wasting time hunting for something, it will be easy to access the record database. All you’ve got to do is type in some information, and locate the piece of data needed.

Direct Plan Development Procedures

In a nonprofit, several short-term and long-term plans will need to be put in place for capital planning and the allocation of the budget. It’s your job to direct these plans as they go through the developmental phase.

Financial forecasts must get analyzed during the developmental phase. And budgets should get tweaked based on recommendations that higher-ups in the company make.

Nonprofit Operations Manager: What Do I Do?

As the nonprofit operations manager, there are several aspects to your job that you might not have even thought of. One of your key roles is to oversee the financial department.

This includes preparing financial statements and compliance with the company. It’s also your job to check in with the board and ensure that they’re doing the work that they’ve committed to doing.

If you’re interested in becoming the operations manager of a nonprofit that’s passionate about the work they’re doing, there’s a place for you. Check out the jobs tab or request a meeting with The Charity CFO.

We want to help you achieve your dream of working with nonprofits and helping them become all that they’ve ever imagined they could be. Our team is dedicated to the nonprofit industry, just like you are.


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